If you would like to return an item to [email protected] please follow the instructions below within 25 days of delivery. Safely pack the things within the original packaging that came with the merchandise. All Products must be returned as good as it was. If the Products received is broken, please contact our Customer Service.

So as to exchange a product please contact us at Email: [email protected] and then we shall process your query.

If your order has been listed as “undeliverable” and returned back to us, we will ship the package to you at no additional cost.

If your item has any defects or errors on our part, we will replace the item at no additional cost. The damaged product does not need to be returned. If we are unable to replace the product due to inventory issues, we will refund you or send you a comparable item of your choice.

If this happens, then we are truly sorry. Please email us at: [email protected] and let us know about your order number and how we messed up. Then we will take care of you and cover all costs of getting you the right product, by sending you a new product and pay for the other one’s shipping back to us. We would like you to know that the fulfillment team are humans unlike some who give these tasks to robots (since we make sure to help against unemployment), and they do their best to provide you the best experience when it comes to shopping online, but mistakes are just inevitable sometimes. That’s why we will make sure to correct the issue ASAP! And we are very sorry of what occurred again!